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AI-enhanced automation & custom integrations

Less manual work.More time & money back.

Your apps connected, your busywork handed to AI-powered workflows — and the hours and dollars back in your business.

I'm Do Anh, a software engineer and AI-enhanced automation specialist since 2018. As an Upwork Top Rated Plus freelancer and Certified Zapier Expert, I've helped hundreds of businesses streamline operations through automation and custom integrations.

Your week on autopilot

Manual Automated
Week 1 of 52running total
0
tasks automated
0.0 h
hours recovered
$0
estimated savings

Illustrative: a sample week of chores (20 h/month) valued at $45/h. Not a verified client result; implementation and software costs are not deducted.

Track record

Numbers you can check.

Credentials

Certified Zapier Expert
Zapier certification
Zapier Partner · Silver
Hanoi, Vietnam · serves North America (US & Canada)
Bachelor's degree, Software Engineering
Military Technical Academy, 2009–2014

Upwork figures as displayed on the profile, captured 2026-10-28. Zapier figures checked 2026-10-29.

ZapierAirtableAPI IntegrationAutomationSmartsheetMake.comAsanaGoogle Apps ScriptMicrosoft Power Automaten8nAI Agent DevelopmentAI ImplementationAI ChatbotChatbotAI App DevelopmentPayment Gateway IntegrationLanding PageTypeformCustomer Relationship Management
Automation in motion

Don't read about it. Run it.

Three workflows shaped by the kind of work I deliver most. Every node is a real step type I build with; the data flowing through is made up for the demo.

Order desk on autopilot

Patterned on delivered Shopify, Amazon and fulfilment flows.

A paid order is filtered, split into line items, routed by requested delivery date, logged in Airtable and handed to shipping — no copy-paste.

  • ▸ Play or step through it
  • ▸ Inspector shows the data passed on
  • ▸ Grey = branch not taken
Ready
Run log
  1. Press Play to run the workflow.
Data inspectorexample values
{ }
Selected work

Real projects, quietly running.

Written up from the actual project briefs and milestones. Clients stay anonymous, and I only describe what was delivered — no invented metrics.

E-commerce operations · 2023

A Shopify order desk that schedules itself

Orders flow from Shopify into a single operations sheet, stay in sync when edited, and move to a future-fulfilment queue whenever a customer requests a later delivery date.

Online retailer (Shopify)
Email parsing · CRM · 2024

Order emails become deals, invoices and tracking — automatically

Structured order emails are parsed with custom JavaScript, turned into Pipedrive deals with the right details, filed away, and followed by payment, invoice and confirmation emails.

European healthcare e-commerce business
Airtable · Payments · 2023

Program intake to invoicing in one connected Airtable CRM

An intake form now creates or updates contacts and companies, books program seats into cohorts, sets up payment schedules and issues Stripe invoices — and flags failed payments as tasks.

Business accelerator program
Airtable · Contact matching · 2024

A CRM that fills itself from the calendar — without duplicates

External meetings synced from Google Calendar create organisations and contacts in Airtable, matched by email domain and address so nothing is entered twice, and log each interaction.

Mission-driven organisation
Google Apps Script · Documents · 2024

One-click PDF quotes from CRM deals

A quote generator reads the products and options on a Zendesk Sell deal, pulls pricing, shipping and logistics data from a Google Sheet, runs the calculations and produces a finished PDF.

B2B supplier using Zendesk Sell
Airtable · Data quality · 2025

Duplicate clean-up and a contract pipeline for an Airtable base

An Airtable base was audited for duplicate records, cleaned with clear filtering rules, and extended with an opportunity-to-contract workflow.

Services company on Airtable
Services

What I can wire up for you.

Each service shows how often it appears in my Upwork contract history: contracts with evidence of delivery, and how many different clients they came from.

Zapier builds, fixes & rescues

New multi-step Zaps, or the broken ones nobody dares touch. Clean logic, error handling and documentation.

324
delivered contracts
254
clients
since 2019

Custom code where no-code stops

JavaScript and Python steps, webhooks and API calls for the parts a template can't do.

104
delivered contracts
83
clients
since 2020

Airtable systems & scripting

Bases, interfaces, scripts and automations that replace spreadsheet chaos with one source of truth.

78
delivered contracts
69
clients
since 2021

E-commerce & order automation

Shopify, WooCommerce and marketplace orders flowing to fulfilment, shipping, accounting and CRM.

37
delivered contracts
32
clients
since 2020

CRM, leads & pipelines

Leads captured once, matched to the right contact and company, and moved through your pipeline.

27
delivered contracts
26
clients
since 2020

Consulting & screen-share sessions

Talk through a workflow, review your setup or learn to maintain it yourself — live, on a call.

86
delivered contracts
65
clients
since 2020
Email marketing platform integrationAccounting integrations (QuickBooks, Xero, Wave)Stripe payment integrationsAirtable scripting and automationsProject management tool automationSMS and messaging automationIntegromat / Make.com scenariosMarketing and lead generation automationREST API integrationTypeform design and integrationClickFunnels funnels and integrationsDocument generation and e-signature automationForm tool integration (Jotform, Gravity Forms, Google Forms)Online course and membership platform integrationLanding page and website buildingEmail parsing automation
How it works

From messy process to quiet automation.

  1. 01

    Map

    We walk through the process on a call. I sketch the workflow: triggers, data, edge cases.

  2. 02

    Build

    No-code where it's robust, code steps where it isn't. Built in your accounts, never a black box.

  3. 03

    Prove

    Tested with real scenarios, plus error paths and alerts so failures never go unnoticed.

  4. 04

    Hand over

    A walkthrough and notes so your team understands it, with ongoing support if you want it.

Small fixes are often done within 24 hours; medium builds typically within a week.
Client reviews

In their words.

Excerpts from public reviews on my Zapier Partner Directory page, where all 46 reviews are five-star.

“Very fast, proficient, efficient and trustworthy.”
Repeat client, three or four projects · Zapier Partner Directory · Nov 2023
“Do was fast, efficient and reliable in setting up a not so straightforward zapier integration with notion.”
Zapier ↔ Notion integration · Zapier Partner Directory · Jan 2025
“I would recommend his services to anyone who is struggling with setting up any Zaps.”
Integration walkthrough & setup · Zapier Partner Directory · Nov 2023
About

Engineer first. Automator by obsession.

I trained as a software engineer and worked as a web developer before going independent. That background is why I reach for a code step when a no-code tool runs out of road. I don't give up on a workflow just because there isn't a template for it.

Most of my work is for small and mid-sized businesses: e-commerce brands, agencies, professional services and non-profits. These teams don't need a platform migration. They need the tools they already pay for to finally work together.

Based in Hanoi, Vietnam (UTC+07:00). English, fluent.

  1. 2009–2014
    Bachelor's degree, Software Engineering
    Military Technical Academy
  2. 2019 →
    Independent automation engineer on Upwork
    Top Rated Plus · 630 jobs · 280 client reviews
  3. Today
    Doutomation · Zapier Partner (Silver)
    Working with teams across the US & Canada
Client reviews on Upwork Top Rated Plus

280 reviews

Every review is public on my Upwork profile, written by clients after their contracts, in their own words.

Read more reviews on Upwork
Let's automate it

What's the task you're tired of doing by hand?

Tell me about the workflow. The first call is free: we'll map what can be automated and what it would take.

Send a project request

Goes straight to info@doutomate.com. No newsletter, no spam.

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